Refund policy
30-Day Money-Back Guarantee
We want your dog to feel the difference. Every PawVolt order is backed by our 30-day money-back guarantee. If you're not happy for any reason, email us at support@pawvolt.ca within 30 days of your delivery date and we'll make it right.
Do I have to return the bottle?
No. Because these are consumable health products, you do not need to send anything back to get your refund. Just reach out — no hoops to jump through.
How and when you'll be refunded
Approved refunds are issued to your original payment method within 5–10 business days, depending on your bank or card issuer. We'll email you a confirmation once it's processed on our end.
Subscriptions
The guarantee covers subscription orders too. Your most recent subscription shipment is eligible for a refund within 30 days of its delivery date. To avoid future charges, skip or cancel before your next billing date (it's free and takes seconds — see our Terms of Service). If you're ever charged for an order you meant to cancel, just email us and we'll make it right.
Questions? We're happy to help: support@pawvolt.ca
PawVolt products are dietary supplements for dogs. These statements have not been evaluated by the FDA and are not intended to diagnose, treat, cure, or prevent any disease.