Privacy Policy

Last updated: June 2026

This Privacy Policy describes how PawVolt ("we," "us," "our") collects, uses, and shares information when you visit or make a purchase from our website.

Information we collect

We automatically collect device information (browser, IP address, time zone, cookies) and how you interact with the site. When you place an order, we collect your name, billing and shipping address, payment information (processed securely by our payment provider), email, and phone number. If you subscribe, we store your plan, billing cadence, and renewal dates through our subscription provider, Seal Subscriptions.

Cookies & tools we use

• Shopify — runs our store and processes orders.
• Klaviyo — transactional and marketing email.
• Meta Pixel (Facebook/Instagram) — advertising measurement and relevant ads.

You can control cookies in your browser; disabling some may affect how the site works. We also use Microsoft Clarity, a third-party analytics service, to understand how visitors use our site. It may record interactions such as clicks, scrolling, and mouse movement, together with device and usage information. Text you type into form fields, payment details, and information entered during checkout are masked and are never recorded. Microsoft may use this data in accordance with its own privacy practices, available at https://privacy.microsoft.com/privacystatement. You can control or withdraw consent to this tracking through your cookie preferences or by emailing support@pawvolt.ca.

How we use it

To fulfill orders, process payments, ship products, manage subscriptions, communicate with you, screen for fraud, improve the site, and — with your consent — market to you.

Sharing

We share information with service providers who help run our business (Shopify, our payment processor, fulfillment partners, Klaviyo, Seal Subscriptions, and Meta) and where required by law. We do not sell your personal information for money; depending on your state, some targeted-advertising activity may be considered a "sale" or "sharing" — see your rights below.

Your rights

Depending on your US state, you may have rights to access, correct, delete, or opt out of certain uses such as targeted advertising. To exercise them, email support@pawvolt.ca.

Marketing

Unsubscribe anytime via the link in our emails, by replying STOP to texts (if applicable), or by emailing support@pawvolt.ca.

Children

The site is not intended for anyone under 18, and we do not knowingly collect their information.

Contact

Questions about this policy? support@pawvolt.ca